FAQs

Where do you ship?

We ship EVERYWHERE in the world! 

How long does my order take to ship?

We have an extensive shipping overview here: https://dailyoverstockclearance.com/pages/shipping

What is *Insured* shipping?

By selecting a shipping option that is *Insured*, the customer will be protected against lost or stolen orders. If the customer's order is lost or stolen resulting in non-delivery after 90 days from the order placement date, we will fully refund the price of the order or re-ship the order at no additional cost.

Can I change my address after my order is placed?

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at dailyoverstockservice@gmail.com within 48 hours of placing your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it's too late for our team to cancel your order, you can return your order to us once you've received it. If it does get returned back to our warehouse, we can then ship it to the correct address.

Can I change my order after my order is placed?

It is the responsibility of the buyer to make sure that she or he enters the correct product, size, variant, etc. when making an order. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order details once the order has been made. If you decide you need to change a detail about your order, please write to us at dailyoverstockservice@gmail.com within 48 hours of placing your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it's too late for our team to make the change, you can return your order to us once you've received it. If it does get returned back to our warehouse, we can then ship it to the correct address.

Can I pay in my local currency?

Please visit our extensive overview of Payment & Pricing options here:
https://dailyoverstockclearance.com/pages/payments-processing

When will I get my tracking number?

Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 3 business days). You will receive a second confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 5-7 business days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us at dailyoverstockservice@gmail.com after the estimated delivery time.

What is the return and exchange policy?

 Please review our extensive return and exchange policy here: https://dailyoverstockclearance.com/pages/refund-policy

What is the lens power range of the Dial-a-Vision glasses?

The range of adjustment is between -6 and +3 Diopters.

How do you clean the Dial-a-Vision glasses?

Use a lens cloth dampened with lens solution or soapy water to clean lenses. Dry lenses by rubbing lenses gently with a clean soft cloth (do not use tissue). Do not submerge lenses in liquid.

Are the Dial-a-Vision glasses a substitute for normal power glasses?

Dial-a-Vision glasses are not meant to replace prescription eyewear or examinations by eye care professionals, and should not be used for high-rosh tasks, driving or operating heavy machinery. Dial-a-Vision glasses are only intended for short-term wear.

Do the Dial-a-Vision glasses correct astigmatism?

Dial-a-Vision glasses do NOT correct astigmatism. They are intended for presbyopia, far and near sightedness only.

Who can I contact for questions?

For any questions or concerns email us at dailyoverstockservice@gmail.com